RESERVATIONS +66 76 427777
F.A.Q. Quick Links
Q: When was the hotel opened?
A: On 15 January 2007
Q: Where is the hotel located?
A: The resort is located on Bang Niang Beach in Khao Lak, Phang Nga province in Thailand.
Q: What is the closest international airport?
A: Phuket International Airport, code HKT
Q: How far is the hotel from the airport?
A: 83 km or 1 hours drive by car. We will be happy to arrange transportation by car or minibus from the airport to the hotel, allowing you piece of mind and a hassle free trip to the hotel. Please contact Reservations for more information.
Q: Do I have to pay airport tax when I leave?
A: No, the airport taxes have recently been integrated in the airline tickets.
Q: Are there any other Ramada hotels in Thailand?
A: Yes, currently in Karon, Phuket (see www.ramadaphuket.com). For the latest update please visit www.ramadainternational.com
Q: Where does the Ramada brand come from?
A: It originates from the Unites States of America and is part of the Wyndham group of hotels [www.wyndhamworldwide.com] , a chain of hotel with over 1,000 hotels worldwide. Other types of Ramada hotels are Ramada Plaza, Ramada Hotel and Ramada Encore hotels.
Q: Who manages the resort?
A: Hotelcorp Ltd. Co., a Bangkok based hotel management company, which also currently also manages the Ramada Resort Phuket as well as several other brands. For more information, please see www.hotelcorpltd.com
Travel AgentsQ: What are your GDS codes?
A: Amadeus: HKT016
Galileo: 47522
Sabre 76746
Worldspan 16016
Q: I am interested in getting signing a contract, who do I contact?
A: Our Director of Sales & Marketing, Mrs. Yurika Jakobs
Phone: +66 2 2667316
Fax: +66 2 2667315
RoomsQ: Is early check-in available?
A: We will do our utmost to have your room ready for you upon arrival. Check-in before 14:00 hours is subject to availability. Should you wish to confirm an early check-in (check-in before 14:00 hours), please make your booking for 1 day prior to arrival.
Q: Do you have handicap accessible rooms?
A: Yes, we have 2 rooms available on request.
Q: Does the resort have connecting rooms?
A: Yes, the resort has king rooms connecting to twin rooms, perfect for families. Requests for such rooms should be made at the time of booking and are subject to availability.
Q: Do all rooms have safety boxes?
A: Yes, all rooms are equipped with free private safety boxes. Additional safety boxes are available free of charge at Reception.
Q: What is the electric current?
A: 220-230 Volt. The resort has transformers (220V to 110V) available free of charge.
Q: What kind of electronic plugs does the resort have?
A: International 2 prong plugs. The resort has adapters available, should your country have different prongs.
Q: Is tap water safe to drink?
A: We do not recommend drinking it and provide 2 bottles of complimentary drinking water in each room. However, for cleaning your teeth it can be used.
Q: Are pets allowed?
A: For hygiene reasons pets are not allowed in the hotel.
Q: Is late check-out available?
A: Normal check-out time is 12:00 noon. Should you wish to keep your room longer, please contact Reception for available options. Please note that late check-out is subject to availability and can only be reconfirmed within 24 hours prior to departure.
Q: What credit cards do you accept?
A: All major credit cards are accepted, including Visa, MasterCard, Diners Card and American Express.
FacilitiesQ: Does the resort offer free Internet?
A: Yes, free wireless Internet is provided in all guest rooms, meeting facilities and public areas.
Q: Does the resort have a spa?
A: Yes, please see [spa.php] for more information
Q: Do you have a tsunami warning system?
A: Yes, in case of a tsunami we receive a signal via the satellite that will allow us approximately 30 minutes to evacuate everyone to higher ground.
Surrounding AreaQ: What is the nearest town?
A: Khao Lak center, around 3 km or 5 minutes by car from the hotel.
Q: What does the town offer?
A: (Souvenir) shopping, restaurants, tailor shops, dive shops, opticians, massage, travel agents, resorts and more
Q: How do I get to town?
A: Reception will be happy to arrange a taxi or minibus for you. You can also rent mountain bikes at the Spa for a very modest fee.
Q: Are there golf courses in the area?
A: Yes, the nearest courses are the 18-hole Tab Lamru Golf course (around 20 minutes drive from the hotel) and the 18-hole Thai Muang Golf Course (around 40 minutes drive from the hotel). The hotel will be happy to arrange tee off times for you.
Q: What is the local currency?
A: Thai Baht. Please see www.xe.com/ucc for current conversion rates to your currency.
Q: Where is the nearest ATM?
A: The nearest ATM is at the 7-Eleven Bang Niang, around 1 km from the resort.
Q: Where is the nearest bank?
A: The nearest bank is the Thai Military bank, across the road from the 7-Eleven Bang Niang, around 1,5 km from the resort.
Q: What are the tipping customs?
A: The resort charges 10% 'service charge' on most products and services, which is equally distributed among all the staff. Tipping is therefore completely at your discretion, depending on staff going beyond your expectations.
Is your question not answered? Please contact with subject 'Question' for more information.
